Fuelya Terms of Service

1. About these Terms

These Terms of Service govern your use of Fuelya and its supported online services. Fuelya is provided by DMCK Digital Ltd (“DMCK Digital”, “we”, “us” or “our”). By using Fuelya, you agree to these Terms. Nothing in these Terms removes statutory consumer rights that cannot lawfully be excluded.

2. About Fuelya

Fuelya is a nutrition, meal-planning, food-diary and food-organisation application. Its features may include personalised nutrition targets, food diary tools, meal planning, recipes, barcode scanning, catalogue lookup, product submissions, shopping lists, habits, progress information and account services. Features may evolve, change or become unavailable as the product develops.

3. Eligibility

Fuelya is not directed at children. We have not published a separate minimum-age decision; eligibility to use an account is subject to applicable Fuelya and app-store requirements. You must only use Fuelya where you are legally able to do so.

5. Nutrition accuracy, allergies and food safety

Food information may come from product labels, catalogue records, user submissions and calculations. Manufacturers can change recipes, packaging may vary, and barcodes or products can change. We do not guarantee that catalogue information is complete, current or error-free. Check the physical packaging and relevant manufacturer information where accuracy matters.

Do not rely solely on Fuelya for allergen, food-safety or cross-contamination decisions. You remain responsible for checking current authoritative packaging and manufacturer information.

6. Targets and calculations

Calculated nutrition information is designed for general planning. Individual needs vary, and Fuelya does not guarantee health, weight or other outcomes. You remain responsible for deciding whether information is suitable for your circumstances and whether professional advice is needed.

7. Accounts and local data

You should provide accurate account information, keep access credentials secure, avoid impersonating others and tell us if you believe your account has been compromised. Creating a Fuelya account does not currently mean that your existing diary, meal-plan or shopping data is automatically backed up, synchronised or restored.

Do not assume that signing in protects local device information from loss, deletion, corruption or device replacement. Core diary, meal-plan and shopping information currently remains device-local.

8. Catalogue use

The shared catalogue is intended to help with food identification and logging. It may contain mistakes or stale information, so you should check product packaging where the detail is important. A catalogue lookup, or the absence of a lookup result, is not a guarantee about a product.

9. Product contributions and evidence photographs

Product contributions must be honest and made in good faith. You must not deliberately submit false nutrition information, fake barcodes, misleading product identities, unrelated images, fabricated evidence, malicious or abusive content, or material that infringes someone else’s rights. A submission does not guarantee approval or publication; moderation and publication are separate decisions.

Evidence photographs should focus on product packaging. Avoid including faces, addresses, payment cards, private documents, other people, private correspondence or unnecessary sensitive information. Evidence is intended for private moderation, not ordinary catalogue publication.

10. Licence for submitted material

You retain the rights you legally own in material you submit. You grant DMCK Digital a non-exclusive, worldwide, royalty-free licence to store, process, resize, review, moderate, maintain and use submitted material as reasonably needed to operate Fuelya. For approved factual product information, this includes continued catalogue use, correction and formatting. We do not claim ownership of your original copyright simply because you make a submission.

11. Contributions after account deletion

Approved non-personal factual catalogue data may remain after account deletion where it is no longer personal information and is needed to maintain the catalogue. Personal account information remains governed by our Privacy Policy. See Delete your Fuelya account for account-deletion information.

12. Acceptable use and service protection

You must not use Fuelya unlawfully; infringe rights; compromise accounts; gain unauthorised access; interfere with the service; bypass security or rate limits; scrape the API or catalogue without permission; access moderator/admin functions without authorisation; introduce malware; flood the service with false or duplicate submissions; or commit fraud. Nothing in these Terms prevents conduct expressly permitted by law.

We may use authentication, access controls, abuse protection and rate limiting. We may proportionately restrict requests or accounts where reasonably necessary to protect users, the service or catalogue integrity, including for serious or repeated breach, fraud, account compromise, catalogue abuse, security risk or legal requirements.

13. Intellectual property

DMCK Digital and its licensors retain rights in Fuelya software, design, branding, original content, databases and user interface. Subject to these Terms, we grant you a limited, personal, non-transferable right to use Fuelya for its intended purpose. This does not take away rights you may have in factual information or original material that you lawfully supply.

14. Updates, availability and development versions

Fuelya may be updated for defects, security, features, compatibility, legal or platform requirements and performance. Updates do not remove statutory rights. We do not guarantee uninterrupted availability: maintenance, updates, infrastructure, networks, security events, third-party services and events outside reasonable control can affect access.

Testing or development versions may have unfinished features, change frequently, have limitations, or be withdrawn or replaced. This does not remove statutory consumer protections.

15. Third-party services and links

Fuelya may depend on third parties such as app stores, hosting, email or operating-system services. Their platforms may be subject to their own terms and privacy information. External sites are controlled by their operators, not DMCK Digital.

16. Paid features

Fuelya does not currently state that it offers paid subscriptions. If paid features are introduced, price, billing period and purchase conditions will be shown before purchase. App-store purchases will also be subject to applicable store billing terms.

17. Liability, consumer rights and user decisions

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights. For consumers, DMCK Digital is responsible for reasonably foreseeable loss resulting from our breach of these Terms or failure to use reasonable care and skill, subject to applicable law.

Fuelya is for personal use. Where use is personal, we are not responsible for business losses. You remain responsible for checking important information, including allergens, physical product labels, suitability and whether professional advice is needed.

18. Changes, severability and no waiver

We may change Fuelya and these Terms for reasons including product changes, law, security, store requirements and operations. Where legally required, we will give notice of material changes. If a provision cannot be enforced, the remaining provisions continue where legally possible. A delay in enforcing a right does not automatically waive it.

19. Governing law

These Terms are governed by the law of England and Wales. This does not remove mandatory consumer protections that may apply where you live, or prevent you from using courts or processes available to you under applicable law.

20. Contact

Read the Privacy Policy

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